Below you will find the most frequently asked questions about delivery for your online order.
Looking for more information or can’t find an answer to your specific question? Feel free to contact us via a email.
Below you will find the most frequently asked questions about delivery for your online order.
Looking for more information or can’t find an answer to your specific question? Feel free to contact us via a email.
+31 162 695378
customerservice@lifestylemonitors.com
Vlierlaan 238 4907AX Oosterhout the Netherlands (no visiting address)
Chamber of Commerce Nr. 88146774 VAT. NL004659686B73
To collect your order in the store, follow the steps below:
Add one or several items to the shopping basket in the top right of your screen and click ‘order’.
Check the details of your order in the order preview. Select ‘collect and pay in store’ and click ‘continue’.
Your order has now been placed. Within several minutes you will receive a confirmation email.
To have your order delivered to your home, follow the steps below:
Add one or several items to the shopping basket in the top right of your screen and click ‘order’.
Check the details of your order in the order preview. Select ‘online payment and home delivery’ and click ‘continue’.
Check your details and enter an alternative delivery address if desired. Select a payment method. Then click ‘continue’ .
Check your total order and click ‘online payment’.
Complete the transaction using the chosen payment method.
Your order has now been placed. Within several minutes you will receive a confirmation email.
If you place your order before 17:00, your order will be delivered to you within 2 – 3 working days. If you are not at home when a delivery attempt is made, a note will be left as proof of the first delivery attempt. DHL will try to deliver your package three times. If this is unsuccessful, your order will be sent back to us.
Note: Saturday, Sunday and public holidays are not seen as working days.
After placing an order you will receive a confirmation email. You can track the shipment status through DHL tracking system.
To most countries in the world.
For any further questions on this subject, please contact customerservice@lifestlylemonitors.com.
When an order is successfully placed, a confirmation email is automatically sent within several the same day. If you did not receive your confirmation email, please check your spam folder first.
If the email is not in your spam folder, go to my orders and check if the order was successfully placed. If the order is not in the list, you will need to place your order again.
If you have any questions about your order, please contact our customer service.
You can change your order up until the point where you click ‘online payment’. Once your order has been placed you can no longer change it. You can return your purchase within 30 days for a full refund.
How do I order an item that is temporarily out of stock?
After placing an order, your chosen items are directly reserved for you. Unfortunately, sometimes miscommunications may occur due to a computer or warehouse error. Items may have been damaged within the warehouse, in which case they cannot be sold.
If your entire order cannot be delivered, we will contact you about a suitable solution.
We aim to deliver your order in one complete delivery. However, it may occur that your items aren’t delivered in one complete delivery. If this is the case, and you haven’t been contacted about this via us, please contact our customer service by email.
At our shop, your online payment is safe. You can choose between the following payment methods.
MasterCard
Visa Card
Maestro
PayPal
Amazon
No, our web shop does not charge any extra costs for any of the payment methods on offer.
Yes, your online payment at our web shop is safe. Pages on which personal details are shown or entered are secured with an SSL certificate (indicated by https and/or a padlock icon at the top or bottom of the web page). If you do not see these, please do not proceed to payment.
When an order has been successfully placed, a confirmation email is automatically sent within the same day. If you did not receive your confirmation email, it may have ended up in your spam folder.
If the email is not in your spam folder, go to my orders and check if the order was successfully placed. If your order is not in the list, you will need to place your order again.
Once your parcel has been received by our returns department, and approved, your refund will be processed within 30 days.
Our charges are a standard return fee of € 4. This fee will be deducted from your refund.
When you return your complete order, your original shipping costs will be refunded.
When you return part of your order, your original shipping costs will not be refunded.
Please do not hesitate to contact our customer service department if you have any further questions
We offer worldwide shipping. Customers outside of the EU do not pay VAT.
Customers from EU countries receive free delivery on orders of € 50 or more. For orders of less than € 50, the shipping costs are € 10.
Customers from the rest of the world receive free delivery on orders of € 100 or more. For orders of less than € 100, the shipping costs are € 15.
Customers from the US, Canada and Australia receive free delivery on orders of $ 100 or more. For orders of less than $ 100, the shipping costs are € 7.50.
If you place your order before 15:00, your order will be delivered to you within 2 – 4 working days in Europe and 5-10 days in the rest of the world. If you are not at home when a delivery attempt is made, a note will be left as proof of the first delivery attempt. The career will try to deliver your package two times. If this is unsuccessful, your order will be sent back to us.
Note: Saturday, Sunday and public holidays are not seen as working days.
We deliver to most countries in the world.
For any further questions on this subject, please contact customerservice@lifestylemonitors.com
When an order is successfully placed, a confirmation email is automatically sent within several minutes. If you did not receive your confirmation email, please check your spam folder first.
If the email is not in your spam folder, go to my orders and check if the order was successfully placed. If the order is not in the list, you will need to place your order again.
If you have any questions about your order, please contact our customer service.
You can always return items ordered from our webshop within 30 days of delivery. To process your return quickly, please ensure that returned products are in their original unused condition and securely packed.
Returned products of which the license code has been activated will not be accepted.
When you return your complete order, your original shipping costs will be refunded. When you return part of your order, your original shipping costs will not be refunded.
Please do not hesitate to contact our customer service department if you have any further questions.
You can always return items ordered from our webshop within 30 days of delivery. To process your return quickly, please ensure that returned products are in their original unused condition and securely packed.
Returned products of which the license code has been activated will not be accepted.
When you return your complete order, your original shipping costs will be refunded. When you return part of your order, your original shipping costs will not be refunded.
Please do not hesitate to contact our customer service department if you have any further questions.
Once your parcel has been received by our webshop returns department, and approved, your refund will be processed within 30 days.
LIFESTYLE MONITORS charges a standard return fee of € 4. This fee will be deducted from your refund.
When you return your complete order, your original shipping costs will be refunded, provided you did not activated the licencecode of the product.
When you return part of your order, your original shipping costs will not be refunded.
Please do not hesitate to contact our customer service department if you have any further questions
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